Useful numbers and information

Emergency numbers

• 112All emergenciesAmbulance, police, fire and rescue on land and near the coast. Free, 24 hours. Calls are answered in English as well as Spanish.
• 091Policía NacionalThe national police, for reporting a crime.
• 062Guardia CivilThe Guardia Civil's own emergency line, including in the mountains.
• 900 202 202Sea rescueSalvamento Marítimo, free and 24 hours. At sea, use VHF channel 16, or call 112.
• 016Domestic and gender-based violenceFree and 24 hours, with help in English. You can also send a WhatsApp message to 600 000 016. In immediate danger, call 112.

Hospitals with A&E

These are the island's public hospitals, run by the Canary Islands Health Service. They all have an emergency department, called urgencias, for adults and children.

• 922 17 48 66Hospital del Sur, El Mojón, AronaThe public hospital for the south, from Adeje and Guía de Isora to Granadilla and San Miguel. Carretera de Arona, El Mojón. The number is for emergency admissions.
• 922 602 000Hospital Universitario Nuestra Señora de Candelaria, Santa CruzOne of the island's two main hospitals. Carretera General del Rosario 145, Santa Cruz de Tenerife.
• 922 678 000Hospital Universitario de Canarias, La LagunaThe other main hospital, usually called the HUC. Carretera Ofra, La Cuesta, La Laguna.
• IcodHospital del Norte, Icod de los VinosThe public hospital for the north-west, in Buen Paso, Icod de los Vinos, with an emergency department for adults and children. In an emergency, call 112.

Private hospitals in the south

Private hospitals don't accept the GHIC or EHIC, so you'll need travel insurance or to pay. If a hotel calls a doctor or an ambulance for you, it may take you to a private hospital, so say if you want the public one.

• 922 791 000Hospital Quirónsalud Costa Adeje (private)Emergency department open 24 hours. Urbanización San Eugenio, Adeje.
• 922 750 022Hospiten Sur (private)Calle Siete Islas 8, Playa de las Américas.

Health cover for UK visitors

A UK Global Health Insurance Card (GHIC) covers state healthcare in Spain. It's free and lasts up to 5 years, and an old EHIC still works until the date on the card. Apply only through the NHS website, because unofficial sites charge a fee.

The GHIC doesn't cover private treatment, mountain rescue or getting you home, so it's not a replacement for travel insurance. If you lose your card while you're away, NHS Overseas Healthcare Services can help on +44 191 218 1999, Monday to Friday, 8am to 6pm.

If you live in Tenerife, the rules are different. See the UK government's guide to living in Spain.

British Consulate

The British Consulate in Santa Cruz covers Tenerife, La Palma, La Gomera and El Hierro. It's at Plaza Weyler 8, first floor, Santa Cruz de Tenerife, and you can only visit by appointment.

• +34 917 146 300British consular help in SpainOr +44 20 7008 5000. For written enquiries, use the consulate's online contact form, which is answered 24 hours a day.
• 020 7008 5000Worried about someone in Tenerife?Family and friends in the UK can call this number, 24 hours a day.
• 922 245 671Irish Honorary Consulate, Santa CruzCalle Pedro Modesto Campos 8, office 6. Monday to Friday, 10am to 1pm, by appointment. In an emergency, call the Irish Embassy in Madrid on +34 914 364 093.

Lost or stolen passport

Report it to the police, but you can't use a police report to leave Spain. To travel home you'll need an Emergency Travel Document, which you can apply for online at gov.uk. It costs £125, isn't refundable, and is usually valid for a single journey.

Pharmacies

Pharmacies, farmacias, have a green cross outside. At night and at weekends, a duty pharmacy, a farmacia de guardia, stays open in each area on a rota. You can find today's on the Tenerife pharmacists' website.

Reporting a crime

Call 091 or go to a police station. Some crimes can also be reported online at policia.es, and the AlertCops app lets you contact the police as a victim or a witness.

Airports

For Tenerife South and Tenerife North, Aena's information line is +34 913 211 000. If you've left something at Tenerife South airport, email tfs.objetosperdidos@aena.es. Anything left on the plane is the airline's job.

Checked against official sources on 11 November 2026: 112 Canarias, the Canary Islands Health Service, the NHS, the UK Foreign Office, the Irish Government, the Spanish Ministry of Equality, Salvamento Marítimo, Policía Nacional, Guardia Civil, the Tenerife College of Pharmacists, Aena and the hospitals' own websites. Numbers can change. If one doesn't work in an emergency, call 112.